FAQ

Most frequent questions and answers

Our hotel is located in the heart of downtown Cabo San Lucas, and the most popular beaches, like “El Medano” and “La Empacadora”, are only 10 minutes away, walking !.

Of course. Just scan our QR code with your smartphone and access the signal, without problem!.

Check In: 2:00pm
Check Out: 12:00pm

Yes.
Our hotel has a mini market open 24 hours. You can find a bit of everything!

Cabo San Lucas, México, is a safe place to travel.
The health and safety of our visitors is our top priority and special protocols to contain the virus have been implemented. Some of the actions taken in Los Cabos to avoid the spread include:

  • The implementation of enhanced procedures at the SJD International Airport, such as thermal cameras and travel background checks on all arriving passengers, that will be done in coordination with other state airports, ports and land entry points.
  • The implementation of extreme cleaning and sanitary measures for service providers, including public transportation vehicles, to help prevent the spread.
  • The implementation of special training for hospitals to identify, isolate and avoid the spread of COVID-19 following strict guidelines from the federal government.
  • The implementation of informational campaigns to the local community and visitors to use masks, sanitizing gel and wash their hands more frequently while also avoiding crowded spaces.

There are 2 ways:
First, a private taxi, that cost about $80 usd , and the shuttle, that cost about $20 usd. Both of them, take about 45 minutes to get here.

Of course you can. We accept american dollars and credit card like visa and mastercard (no AMEX).

In addition, the exchange house is only one block from our hotel.

 

Sure you can. Every suite has a kitchenette and fridge, so you can buy your groceries and cook there. The standard rooms has a little fridge to get cold your drinks!

At lobby, we have a mini market, open 24 hrs.

Yes, we can help you. 
Our staff can support you to recommend an activity that you like, as well as help you in the reservation process.

Unfortunately, no.
But the most lovely beaches in the city, are only 10 minutes walking from here!

Of course. We have several options where our staff can gladly help you.

You have that option, but there is also the option of having a certified doctor come directly to the hotel to take the sample.

USA citizens: Antigen test or PCR(optional).

Canadian citizens: PCR test (required).

Of course. Inside the Los Cabos international airport, a module has been installed where you can take this test, and in this way you can travel without problem.
Unfortunately, only citizens of the USA are valid this type of test to return to their country.

The cost is $ 25 dollars.

It is no longer mandatory to wear a mask. However, we recommend using them to continue protecting ourselves and our friends.